When the error code 90 comes up on the Wyze camera, it prevents you from gaining access to the cameras remotely. Unlike other errors that can be traced to a single issue, error code 90 is often associated with different factors.
Learning about these possible causes is necessary for you to fix the error. In this guide, we will break down the causes of the error and explain solutions.
What causes error 90 on Wyze cam?
The error occurs due to a host of different reasons. For instance, it may occur due to poor network connectivity when the camera and your handheld device are not able to connect effectively.
More so, the error might also occur when your handheld device isn’t compatible with the camera. In this case, you may want to try out connecting through a different device first.
Read Also: How to spot a fake security camera
How to fix Wyze cam error code 90 and prevent it from happening again
Follow these steps to troubleshoot and fix error code 90 on your Wyze camera:
1. Reboot the camera and reconnect it to the phone
Rebooting your phone will help to determine whether the compromise in performance is related to the software operations of the camera.
Once you reconnect your Wyze cam, you shouldn’t have any problems connecting to the device.
2. Find out if your device is supported
Check on the Wyze website and app pages to find out whether your device is compatible with the camera. If it isn’t, you’ll need to switch to a different device. On the other hand, if the device is compatible you should proceed to the step below.
3. Check your internet connection
Your internet connection is also crucial in connecting to the Wyze camera. Restart your router or disconnect then reconnect your Wyze camera and the device you are using. You should now pair the two devices.
Hopefully, the above tips have come in handy when you experience error code 90 on your Wyze camera and that you are now able to enjoy features such as surveillance and smoke or fire detection.
I did everything that’s mentioned here but it still shows the same error code. By the way I have 4 cameras and all are in different locations. Camera with issues is in the same room of my router, within 10 feet. I think it’s a hardware issue of camera.
I have 2 cameras within 2 feet of each other. One has always worked fine. I have tried 2 in the other location
Right next to the working one and both have gone off line with a code 90. When I switch the cameras out to a different location, it works fine. I’m not sure what to do.